For iAccess, please login the same way as you would on their mobile website:
If two-factor is failing
1) You will need to download the iAccess OTP app: 一通驗證器
2) When you login to Planto, just enter the 4 digits from the app
And iAccess should connect fine!
Still having trouble?
Reach out to us via the in-app Live Chat any time if you face issues linking your accounts!