Forgot Username
If you have forgotten your username or if you don’t remember your 9-digit account number, you can just follow the instructions here
Password Reset
If you have forgotten your password, you can just follow the instructions here
Planto Login
- Input your Member Account Number (first 9 digits) OR your Username, if you set that up
- Enter your password
Still having trouble?
Reach out to us via the in-app Live Chat any time if you face issues linking your accounts!